Administrative Service Center | sX-Space.Government: ASC serves to automate processes of accepting applications of citizens and legal entities for providing administrative services, their processing and final documents issue.
Module usage simplifies the application process, reduces the time and costs of applications processing, connects third-party organizations, and enhances control and reporting.
Implementation Administrative Service Center | sX-Space.Government: ASC ensures maximum improvement of communication between ASC and applicants, speeds up processes of consideration and reception of issued documents, and increases the executive discipline of employees and transparency of operations.
Functional features:
Electronic document card creation: all information is submitted electronically & directly by the Administrative Services Center operator
Automatic formation of application typing form based on the applicant’s entered data and the selected administrative service
Automatic creation of required documents list according to selected administrative service
Automatic formation of typing form of documents: documents received from the applicant and their availability control, letters of passage, consent to collection and processing of personal data, payment receipts, etc.
Documents scanning directly from the electronic card and automatic binding to it
Automatic registration number generation
Original documents transfer accounting
Support batch (mass) processing of documents when sending to the administrative body and receiving answers
Automatic sending of email and SMS messages to applicants
Telegram bot, Viber bot - opportunity to get help, simplification of administrative services provision (information on ASC, services, queue entry, application review status, messages reception, news etc.)
Links to other documents, saving different versions of documents (versioning)
Business process of document processing, which may include: creation, registration, execution, provision of intermediate and final answers, reports, control of terms etc.
Advantages:
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